We implement technical, administrative, and organizational security measures to protect the data we collect against accidental or unlawful destruction, as well as unauthorized access, disclosure, or alteration, particularly when their processing involves the transmission of data over a network, and against other unlawful forms of processing. This commitment applies to the data we collect through our newsletters, reservations, purchases, requests for quotes, inquiries, contests, offers, and promotions.

We will only collect personal information that is necessary to provide individuals with our services, benefits, products, and goods.

www.hotelsjaro.com and www.xperience-jaro.com are websites for the sale of products and services. When you make a transaction, you are using the services of a secure third party (processed by a secure processing server - https://). Therefore, your banking information is not known to Les Immeubles Jacques Robitaille Inc. Only information related to your reservation (first name, last name, postal address, email address, phone number, purchased products, dates of stay and purchase, payment status, and amount deducted) is contained and saved by our systems. www.hotelsjaro.com and www.xperience-jaro.com are connected with visitor behavior measurement tools on the website. These tools aggregate (but do not transmit the individual's identity to us) data regarding navigation on our website. For example, the pages you visit, when you visit them, and the products you place in your cart. These tools also collect information about the device and browser used to access www.hotelsjaro.com and www.xperience-jaro.com. For example, your device's IP address, cookie data strings, and for mobile devices, the type of device and unique device identifier such as Apple's IDFA or Android's advertising identifier.

We use this data to identify and deliver the most relevant information to our visitors. It affects the layout of the website, the location of information, and the purchasing process. We also use it to operate, enhance, and improve our services.

When you browse www.hotelsjaro.com and www.xperience-jaro.com, advertising cookies will be placed on your computer to understand your interests. Cookies are small data files from our platform that are stored on your device. They allow us to identify your device as you navigate between multiple websites and applications so that we can provide you with targeted advertisements. Our advertising display partners, Facebook and Google Adwords, may then allow us to serve you with retargeting advertising/marketing on other sites based on your online activities on www.hotelsjaro.com and www.xperience-jaro.com. The techniques used by our partners do not collect personal information such as your name, email address, postal address, or phone number.

In summary, we use this information for the following purposes:

• • To carry out the sale and booking of goods and services;
  • To validate the identity of customers, subscribers, and contest participants, contact them, and communicate with them;
  • To better understand the preferences, needs, and interests of our customers;
  • To enable us to offer our subscribers information, services, benefits, offers, and products.

We will not collect, use, or disclose any personal information about an individual without first obtaining their explicit consent, if applicable, or unless required by law or regulation.

Our policy is designed to comply with the requirements of privacy laws in force in Canada.

We may disclose personal data about you:

• With our service providers: we work with companies that are involved in our business operations. We require them to use your personal data only in connection with the services they perform for us.
• In the context of legal proceedings: when we are legally required to do so, for example, to comply with a binding court order, or when such disclosure is necessary for the establishment, exercise, or defense of the rights of Les Immeubles Jacques Robitaille Inc. or a third party.
• In the event of the sale of our business: if a third party acquires all or part of our business or a portion of our assets, we may disclose your personal information as part of that sale.

We also share the technical data we collect about your browsing habits and device (such as data relating to our cookies, tracking pixels, and similar technologies) with other advertising companies in the digital advertising ecosystem. This allows them, as well as ourselves, to better target the ads served to you.

Finally, we may disclose anonymized sets of information to third parties.

Individuals who wish to unsubscribe from our promotional email communications can do so in three ways:

1. By clicking on the unsubscribe link provided at the bottom of our promotional emails.
2. By sending an unsubscribe request to reservation@hotelsjaro.com.
3. By sending a written request to the following address: Les Hôtels JARO, Marketing Department, 1343, route de l’Aéroport, L’Ancienne-Lorette QC, G2G 1G5

Individuals have the right to access the information we hold about them, subject to the restrictions provided by law, and may request the correction of inaccurate or incomplete information. If applicable, we will transmit this information to the individual concerned and make the corrections within a reasonable timeframe.

Any individual who requests it in writing has the right to be informed of the existence of personal information we hold about them and how it is used. They may also challenge the accuracy or completeness of the information and request corrections to be made. To exercise their right of access or rectification, the individual concerned may send a written request to: Les Hôtels JARO, Marketing Department, 1343, route de l’Aéroport, L’Ancienne-Lorette QC, G2G 1G5

Here is the procedure to follow to make such a request:
The requester must identify themselves with their postal and email address and sign their request to prevent fraud or unjustified transmission of personal information to third parties.

• The individual concerned must also provide sufficient information for us to inform them about the existence and use of personal information.
• We will process requests for access to or rectification of personal information within thirty (30) days of receiving the request;
• As for the rectification of personal information, we will proceed to the extent that the individual concerned is able to establish the incomplete or inaccurate nature of the information.

You can opt out of having your online activity tracked for targeted advertising purposes ("Do not track" option). We respond to "do not track" or "DNT" signals sent by your browser. If our website receives a DNT signal during your visit, we will not link the data we collect to your browser identifier, so we will not use your new data for targeted advertising purposes. However, your older data may still be used.

Changes to this Privacy Policy will be posted on this page. If we make a significant change to our privacy practices, it will be notified on the site or by other means as appropriate.